Privacy policy

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Welcome to our Privacy Policy page. We are committed to protecting and respecting your privacy. This policy explains what data we collect, how we use it, the role of cookies, third-party links, data security measures, your rights as a user, and how to contact us with any questions or concerns.

What Data We Collect

We collect the following types of personal data when you use our website:

Personal Identification Information: such as your name, email address, postal address, and phone number when you voluntarily provide these by filling out forms or contacting us.
Technical Data: including IP addresses, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, such as pages visited, actions taken, time spent on pages, and navigation paths.
Cookies and Tracking Data: data collected through cookies and similar tracking technologies (see Cookies section below).

How We Use Data

We use the collected data for the following purposes:

To provide, operate, and maintain our website and services.
To improve user experience by analyzing how our visitors interact with the site.
To respond to inquiries, provide customer support, and communicate important updates.
To send promotional materials, newsletters, or other information related to our services where you have opted-in.
To comply with legal obligations and enforce our terms, conditions, and policies.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device by your browser that help us recognize repeat visitors and track user activity.

Types of cookies we use include:

Essential Cookies: necessary for the operation of the website, such as enabling page navigation and access to secure areas.
Analytics Cookies: used to track and collect information anonymously about how visitors use our site to help improve its performance.
Functional Cookies: to remember your preferences and choices for a more personalized experience.

You can choose to disable cookies through your browser settings; however, this may affect the functionality of the website.

Third-Party Links

Our website may contain links to third-party websites, including but not limited to social media platforms such as X (formerly Twitter). We do not control these external sites and are not responsible for their privacy practices or content.

We encourage you to review the privacy policies of any third-party sites you visit through links provided on our website.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission.
Regular security assessments and updates to software and systems.
Restricted access to personal data only to authorized personnel.
Secure storage environments and backups.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

User Rights

As a user, you have the following rights in relation to your personal data:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data where there is no legitimate reason for us to continue processing it.
Right to Restrict Processing: You can request that we limit how we process your data.
Right to Object: You may object to our processing of your personal data for direct marketing and other purposes.
Right to Data Portability: Where applicable, you may request your data in a structured, commonly used format for transfer to another service provider.

If you wish to exercise any of these rights, please contact us using the details provided below.

Contact Information

If you have any questions about this Privacy Policy, concerns about your data, or wish to exercise your user rights, please contact us at:

Email: [email protected]
Phone: +44 113 555 0177
Address: 7 Thames View, Leeds, LS2 7HG, United Kingdom

We are committed to responding to your inquiries promptly and transparently, in accordance with applicable laws and regulations.